Shipping Policy

Thank you for choosing Famory. We currently ship our physical books to customers in India.

1. Order Processing

Orders are normally processed within 1–2 business days after successful payment. Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

After dispatch, orders are generally expected to reach customers within approximately 5–7 business days, depending on the delivery location. Remote locations may require additional time. These timelines are estimates and are not guaranteed delivery dates.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed. Famory may offer free shipping for certain orders, locations or promotional periods.

4. Delivery Address

Customers are responsible for providing an accurate and complete delivery address and contact number. Famory will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

5. Tracking

Where tracking is available, customers may receive tracking information after the order has been dispatched.

6. Delayed or Lost Orders

If your order has not arrived within the expected delivery period, contact famoryoffice@gmail.com with your order number. We will work with the relevant delivery partner to investigate.

7. Damaged Packages

If your package arrives visibly damaged, contact us as soon as possible and, where possible, provide photographs of the outer packaging, shipping label and damaged book/product.

8. Contact

For shipping-related questions, email famoryoffice@gmail.com.