Privacy Policy

Last Updated: 7 August 2026

Famory Private Limited (“Famory”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use and protect information when you visit or make a purchase through https://www.famory.in (“Website”).

1. Information We Collect

• Name
• Email address
• Mobile/telephone number
• Billing and shipping address
• Order and purchase details
• Information you provide when contacting us
• Technical information such as IP address, browser type and device information where collected automatically

1. How We Use Your Information

• Process and fulfil your orders
• Arrange delivery of your books
• Process payments and refunds
• Communicate with you about your orders
• Provide customer support
• Improve our products, website and customer experience
• Prevent fraud, misuse or unauthorised activity
• Comply with applicable legal and regulatory requirements

1. Marketing Communications

If you choose to receive marketing communications from us, we may use your contact details to send information about Famory products, offers and updates. You may opt out at any time.

4. Payment Information

Payments may be processed through Razorpay or other payment service providers. Famory does not store your complete card, UPI, net-banking or other payment-instrument credentials on its own servers.

5. Sharing of Information

We may share information with:

• Payment processors
• Shipping and logistics providers
• Website hosting and technology providers
• Customer-support or communication providers

We only share information reasonably necessary for the relevant service. We do not sell your personal information to third parties.

6. Cookies

Our Website may use cookies and similar technologies to improve functionality, understand website usage and provide a better customer experience. You can control cookies through your browser settings.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration or disclosure. However, no method of transmission or electronic storage is completely secure.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information held by us. Contact famoryoffice@gmail.com for privacy-related requests.

9. Children’s Information

Famory’s products are intended for children, but purchases through the Website are intended to be made by parents, guardians or other adults. We do not knowingly collect personal information directly from children for the purpose of making purchases.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Last Updated date.

11. Contact Us

Famory Private Limited
R/176, Randhir Lane, Karnal, Haryana, 132001
Email: famoryoffice@gmail.com
Website: https://www.famory.in